Even as I’m thrilled that Tata’s has bought Air-India, I remember the service I received on the few occasions I flew business class, “Yes sir! Please sir! What can I do for you sir!” “Will you have lobster for lunch sir, or caviar sir?” “Some champagne to go with your…


Robert Clements is a newspaper columnist and writes a daily column, which has graced the pages of over 60 newspapers and magazines, from a daily column in the Khaleej Times, Dubai, the Morning Star, London, and in nearly every state in India, from The Statesman in Kolkata, to the Kashmir Times in Kashmir to the Trinity Mirror in Chennai.