With hospitals competing hard for business, I see the day fast approaching when their marketing departments may start working overtime to get customers. In my very vivid imagination, the phone rang at home this morning. “Who was it?” I asked my mother, as she put down the receiver white faced…


Robert Clements is a newspaper columnist and writes a daily column, which has graced the pages of over 60 newspapers and magazines, from a daily column in the Khaleej Times, Dubai, the Morning Star, London, and in nearly every state in India, from The Statesman in Kolkata, to the Kashmir Times in Kashmir to the Trinity Mirror in Chennai.